At Unexus Life, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and share your information when you visit or make a purchase from our website.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
If you do not agree with any part of this policy, please discontinue use of our website and services.
1. Introduction
Unexus Life is an e-commerce platform that offers products across multiple categories including home decor, kids products, kitchen appliances, travel accessories, and lifestyle essentials.
Your privacy is extremely important to us, and we are committed to handling your personal data responsibly, securely, and transparently.
This Privacy Policy applies to:
Website visitors
- Customers
- Registered users
- Mobile users
Anyone interacting with our services
2. Information We Collect
When you use our website, we may collect different types of information to improve your shopping experience and provide our services effectively.
Personal Information
We may collect:
- Full name
- Mobile number
- Email address
- Shipping address
- Billing address
- PIN code
- Order history
- Payment-related information
- Account login details
When you place an order, we may collect:
- Payment method
- Transaction ID
- Purchase details
- Order amount
- Delivery status
3. Why We Collect Your Information
We collect customer information for legitimate business purposes including:
- Processing and delivering orders
- Customer support and communication
- Payment verification
- Fraud prevention and security monitoring
- Improving website performance
- Enhancing customer experience
- Sending order updates and notifications
- Marketing and promotional activities
- Analytics and business insights
We only collect information that is necessary for providing our services efficiently.
4. Cookies Policy
Our website uses cookies and similar tracking technologies to improve user experience and website functionality.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website.
How We Use Cookies
We use cookies to:
- Remember customer preferences
- Keep products in your cart
- Analyze website traffic
- Improve website speed and functionality
- Personalize content and advertisements
- Enhance user experience
- Types of Cookies We Use
- Essential Cookies
- Required for website functionality and secure browsing.
- Analytics Cookies
- Advertising Cookies
You can disable cookies through your browser settings, but some website features may not function properly afterward.
5. Payment Information
We use trusted third-party payment gateways to process transactions securely.
Supported payment providers may include:
- Razorpay
- PayU
- Stripe
- UPI Services
- Debit/Credit Cards
- Net Banking
- Wallet Payments
We do not store complete card details, CVV numbers, or sensitive banking credentials on our servers.
All payment transactions are processed through secure and encrypted payment systems.
6. Third-Party Services
To operate our business effectively, we may use third-party services and tools.
These services may include:
- Analytics Services
- Google Analytics
Used for:
- Traffic analysis
- Visitor behavior tracking
- Performance optimization
- Advertising & Marketing Tools
- Facebook Pixel
Used for:
- Ad tracking
- Retargeting campaigns
- Marketing performance analysis
- Payment Gateways
- Razorpay
- PayU
- Stripe
Used for secure payment processing.
Shipping & Logistics Partners
Courier and delivery companies may receive necessary shipping details for order fulfillment.
These third-party providers have their own privacy policies and security standards.
7. Data Security
We take reasonable and appropriate security measures to protect customer information from:
- Unauthorized access
- Data misuse
- Loss of information
- Security breaches
- Alteration or disclosure
- Our security measures may include:
- SSL encryption
- Secure payment processing
- Firewall protection
- Access control systems
- Regular monitoring and updates
Although we strive to protect your data, no online transmission or storage method is 100% secure.
8. Data Retention
We retain customer information only for as long as necessary to:
- Complete transactions
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
After the retention period, information may be securely deleted or anonymized.
9. Children’s Privacy
Our website is not intended for children under the age of 18 without parental supervision.
We do not knowingly collect personal information from minors.
If we become aware of such data collection, we will take steps to remove the information promptly.
10. External Links
Our website may contain links to external or third-party websites.
We are not responsible for:
- Third-party privacy practices
- External website content
- Security policies of external platforms
Users are encouraged to review the privacy policies of third-party websites separately.
11. Changes to Privacy Policy
Unexus Life reserves the right to update or modify this Privacy Policy at any time without prior notice.
Changes may occur due to:
- Legal requirements
- Security improvements
- Business updates
- Technology changes
Updated policies will become effective immediately after being posted on the website.
We encourage users to review this page periodically.
12. Governing Law & Dispute Resolution
Your privacy is paramount, and all personal data is handled strictly according to our published Privacy Policy.
Any disputes arising from your use of the site shall be governed by applicable local laws and resolved through our official support channels.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Unexus Life
Email: unexuslife@gmail.com
Mobile: +91 7000234255
By using the Unexus Life website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.